Office hours I-V  8:00 - 18:00

Parcels customer service: DHL, Itella Express

Phone: +370 700 55009

When calling from abroad, please call: +370 37 403825

E-mail: customerservice.lt@itella.com

Parcels customer service: GLS

Phone: +370 700 55009

Parcel shop's support line:

Mobile phone: +370 655 28184

E-mail: parcelshop.lt@itella.com

Sales department:

Phone: +370 5 240 3307

E-mail: sales.lt@itella.com

UAB Itella Logistics

  • Street address
  • Pirkliu g. 5
  • LT-02300 Vilnius, Lithuania
  • Telephone
  • +370 5 2159825
  • Fax +370 5 2159824
  • Recording telephone calls and messages
  • Should the business or service transaction so require, Itella reserves the right to record telephone calls and messages in order to be able to verify the content of the call or message. The recordings will be used to ensure the rights and legal protection of the customer and Itella. The recordings can also be used for in-house staff training purposes to improve customer service and enhance service quality. The recordings will not be used for other purposes nor conveyed to parties outside Itella unless so required by law.