Working hours during Easter

Please be informed that in observance of the Easter holidays, our team members will be taking a pause on the first and second days of Easter. This will necessitate adjustments in both delivery schedules and customer service availability.

Please note that parcel delivery services will be suspended from the 31st of March to the 1st of April. Normal delivery operations will resume, and your parcels will be dispatched to you on the 2nd of April.

Our Private Customer Service Centre will operate on a reduced schedule on the 30th of March, from 10:00 AM to 2:00 PM. The centre will then be closed from the 31st of March to the 1st of April.

During this period, we encourage you to direct any inquiries regarding parcel deliveries to customerservice.lt@itella.com. Our team will endeavor to respond to all queries as promptly as possible.

Furthermore, the Business Customer Service Centre will not be operational from the 30th of March to the 1st of April. Should you have any urgent questions during this time, please reach out to support.lt@itella.com for assistance.

We appreciate your understanding and patience during this holiday period and wish you a splendid holiday season.

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