Please note that due to a technical data transmission failure, information about shipments from German Post is delayed.
This means that we had already received parcels, but the German postal system has not yet provided a database of the recipients’ contact details. In this situation, all data is being entered manually, so there may be delays in shipments.
We apologize for your inconvenience and ask for your patience.
If you are waiting for a parcel from Germany, please write for us and provide your contact information by email: firstname.lastname@example.org.
Thank you for your understanding.
Now you can send your parcel by Smartpost!
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Your package is always in good hands with us