General Information

About Itella

Privacy policy

Terms of use

Leave a feedback

Parcel Shop – what is it?

Contacts

Mon – Fri 8:00 – 18:00
Sat-Sun 10:00 -14:00
customerservice.lt@itella.com
+37070055009
For callers from abroad +37052648078

Calls are charged at the rates set by your network operator

Help and Return

Damaged parcel

Parcel return

Redelivery

Smartpost Parcel lockers

About Smartpost

How to send a parcel

Parcel locker locations

Prices

Parcels collection schedule

Parcel Tracking and Delivery

Where is my parcel?

Delivery methods and changes

Frequently Asked Questions

You can find answers to frequently asked questions by clicking on the link. If you cannot find an answer to your questions in the Frequently Asked Questions, contact Customer Service. Your request will be answered within 1 working day.